Our Services

The PERRIER Difference

With more than 3900 machines running around the world, service is a crucial activity for PERRIER. We rely on a multi-skilled and dedicated team, robust processes and meticulous records to provide you with superior service experience.

Key Figures

  • Multi-lingual team: French, English, German, Spanish
  • More than 500,000 parts in our storage area
  • In-house manufacturing capabilities
  • More than 1,400 customers located in 86 different countries
  • Local technical support in France, Spain and North America

Change Parts & Tooling

We have processes to ensure we can provide high performance tooling for diverse bottle formats.

Spare Parts

We are able to provide genuine PERRIER spare parts for all our machines, regardless of age

Integration Services

Whether integrating machines into synchro-blocks or mono-blocks, PERRIER has the knowledge and experience to be able to integrate your machines into your production line.

Training

We offer effective training programs for operators and service engineers. We will accommodate training at the PERRIER facilities or at the customer's site.

Start-Up Assistance

PERRIER is experienced in providing start-up assistance for both new machines and new tooling.

Remote Support

To offer a short response time and a low cost service, we offer remote technical support.

Machine Upgrade

Our machines tend to be operational for many years and on occasion might need to be updated.

Problem Solving

Should you encounter performance issues with any of our machines, we can help you with a root cause analysis to identify the issue.

Machine Audits

PERRIER offers machine audits either periodically or on demand.

Machine Overhaul

We offer machine overhaul services based on hours of service or on demand.

Process Definition

PERRIER's R&D department can test your liquids and containers prior to production launch.

Machine Relocation

If you need to relocate one of our machines, we can help you with this task.